Our Story

TSS was founded by like-minded professionals with extensive experience in Telecommunications, Civil Construction and Electrical Engineering fields. The TSS team have dedicated Project Managers who act as single point of contact for our customers and also are backed by a team of field engineers and back-office staff to deliver quality field services.

Our Values

Equal Opportunity
We work as a team with professional integrity and honesty.
Flexibility and Agility
We respond quickly to ensure accurate project delivery.
Customer Experience
We work hard to create value for our customers.
Sustainability
We value environmental responsibility and waste reduction.

Our Mission

To deliver the highest quality service to our clients — every single time.
To maintain a competitive advantage through staff development and technology adoption.
To create and cultivate valuable long-term relationships with our clients.

Quality,
Commitment to Excellence

TSS delivers high-quality outcomes safely and efficiently. 
We are ISO accredited and compliant with:

Workplace Health & Safety

We have strong internal policies to promote safety and transparency for all stakeholders.
We comply with all relevant state and federal health and safety requirements.
Various systems and procedures are in place to identify hazards and control risks.
We have a dedicated Training & Compliance manager who ensures staff training, technical certification, and regulatory compliance.
We capture and apply practical knowledge from the field through toolbox talks, weekly brainstorming sessions and monthly workshops.

At TSS, we carry out a Job Safety Analysis (JSA) and Safe Work Method Statement (SWMS) before every project. Training is central to our business and our fibre splicers are all qualified engineers trained by highly experienced trainers with specialist techniques, as a result, we are proud of our zero-accident rate and reliable 24/7 business.

We create solutions based on continuous processes to achieve exceptional results.

Quality Assurance

At TSS, we recognise quality as a process that’s developed over time.
As such, we adopt a continuous learning model, with everything recorded and fed back into the organisation for continuous improvement.
Industry accreditations:
Telstra TEBA Interconnect Exchange
Optical Fibre maintenance, installation, and splicing
Telstra Interconnect DUCT Access
Pit & Pipe Installation
Traffic Control
ACMA certification
Confined Space and Telstra Tunnel Accredited
Working at height and EWP
RF Awareness